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This paper is from Session 6E: Research on the role of technology in learning and teaching statistics
which comes under Topic 6: Research in Statistics education             Full topic list


(Thursday 6th, 10:30-12:30)

Investigating the use and usefulness of instant messaging in an elementary statistics course


Presenter


Abstract

Instant messaging is a way of sending short messages to other users who are currently online in “real time” and is a rapidly growing medium by which many students are choosing to communicate with each other. A pilot study into the use of instant messaging was carried out with two large elementary statistics classes. This study will report back on the virtual office-hours service, advantages and disadvantages of online study groups and reflections on how instant messaging could change help-support services for students studying statistics.