This paper is from Session 4H: Integrating consulting with graduate education
Full topic list
which comes under Topic 4: Statistics education at the post secondary (tertiary) level

(Tuesday 13th, 11:00-12:30)

Communication in statistical consultation



Almost all statisticians get requests for help with data analysis from clients in other fields. In order to provide such help it is essential that the statistician understands the client’s problem prior to solving it and is able to explain the answer to the problem to the client once it has been solved. From the client’s point of view, the problem should be properly explained to the statistician and the statistician’s solution should be understood so that it can used. This need for understanding the problem and explaining the solution leads to a series of communications between the statistician and client. The purpose of this study is to explain how this communication unfolds and issues that might influence it.